Privacy Policy
Last updated November 3, 2026
How do you do that? is a community app where people ask how to do everyday things and get step-by-step answers and live help from others. This policy explains what we collect, why, and the choices you have.
What we collect
- Account info: when you sign in with Google or Apple we receive a unique account ID, and your name and profile picture if you share them. We do not store your email address or password.
- Content you post: questions, answers, photos, chat messages, "helpful" votes, and the profile title and interests you choose. Questions and answers are visible to other members.
- Safety data: reports you submit and people you block, so we can moderate the community.
- Notification token: if you allow notifications, a device token so we can alert you about new answers and messages.
- Purchases: if you buy "Remove ads", the purchase is handled by Google Play or the App Store. Our purchase partner RevenueCat receives an anonymous ID and your purchase status. We never see your payment details.
- Ads (Android): the free Android version shows banner ads from Google AdMob. AdMob may collect device identifiers (such as the advertising ID), IP address and general usage data to show and measure ads. See how Google uses data for ads. You can reset or opt out of personalized ads in your device's Google settings.
How we use it
To run the app: show your posts and profile, deliver messages and notifications, keep the community safe, remember purchases, and show ads in the free Android version. We do not sell your personal information.
Who we share it with
- Other members see your public profile, questions and answers; chat messages are visible to the people in that chat.
- Service providers that run the app for us: Cloudflare (hosting and storage), Google and Apple (sign-in, notifications, purchases), RevenueCat (purchase status) and Google AdMob (ads on Android).
- Authorities, if required by law.
Security and retention
Data is sent over encrypted connections. We keep your data while your account exists. When you delete your account, your profile, questions, answers, photos, chats, votes, reports, blocks and notification tokens are deleted from our servers right away.
Your choices
- Edit your name and title anytime in the app's Profile tab.
- Delete your account in the app: Profile → Delete account, or use our account deletion page.
- Turn off notifications in your device settings.
Children
The app is not directed to children under 13, and we do not knowingly collect their data.
Changes and contact
We may update this policy and will change the date above when we do. For privacy questions or requests, use our contact form.